“Although best efforts are made, this practice email can not always guarantee timely monitoring and responses, though it is our preferred means of communication. There is a risk that important clinical information sent to this address may be missed or not picked up, particularly time-critical information. In addition, we urge all patients to carefully consider the issue of security before sending medical information via non-encrypted email. The safest method for communicating clinical information is after an appointment has been arranged via an online consult or in person. Please do not use Australia Post for forwarding time-critical information. “